Table of Contents
1. Compliance Overview
At TRACE Protocol, security and compliance are foundational to everything we do. We understand that our customers trust us with their most important documents and business processes. This page outlines our comprehensive approach to security, privacy, and regulatory compliance.
Our Commitment: We maintain the highest standards of security and compliance to ensure your data is protected at every layer of our platform.
1.1 Compliance Framework
Our compliance program is built on industry-recognized frameworks and standards:
- SOC 2 Type II certification
- ISO 27001 alignment
- GDPR compliance for EU data protection
- CCPA compliance for California residents
- NIST Cybersecurity Framework
2. Security Certifications
Our certifications demonstrate our commitment to maintaining robust security controls verified by independent auditors.
SOC 2 Type II
Annual audit covering Security, Availability, Processing Integrity, Confidentiality, and Privacy trust service criteria.
Active - CertifiedISO 27001
Information Security Management System (ISMS) aligned with international standards for security controls.
In ProgressCSA STAR
Cloud Security Alliance Security, Trust, Assurance, and Risk registry for cloud security transparency.
Level 1 - Self AssessmentHIPAA Ready
Technical safeguards in place for healthcare customers requiring HIPAA compliance (BAA available).
Available for EnterpriseDocumentation: Enterprise customers can request copies of our SOC 2 report and other compliance documentation under NDA. Contact security@traceprotocol.pro.
3. Data Protection
We implement comprehensive data protection measures across our entire platform:
3.1 Encryption
| Layer | Standard | Details |
|---|---|---|
| Data in Transit | TLS 1.3 | All communications encrypted with modern cipher suites |
| Data at Rest | AES-256 | All stored data encrypted with industry-standard encryption |
| Database | AES-256 | Transparent Data Encryption (TDE) enabled |
| Backups | AES-256 | Encrypted backups with separate key management |
| API Keys | SHA-256 | Hashed and salted, never stored in plaintext |
3.2 Access Controls
- Role-Based Access Control (RBAC): Granular permissions based on job function
- Multi-Factor Authentication: Required for all internal systems and available for customers
- Single Sign-On (SSO): SAML 2.0 and OIDC support for Enterprise customers
- Principle of Least Privilege: Access limited to what's necessary for each role
- Regular Access Reviews: Quarterly audits of access permissions
3.3 Data Residency
We offer data residency options for customers with specific geographic requirements:
- United States: Primary data centers (AWS us-east-1, us-west-2)
- European Union: EU data residency available (AWS eu-west-1)
- Asia Pacific: APAC options available for Enterprise customers
4. GDPR Compliance
We are committed to compliance with the General Data Protection Regulation (GDPR) for our European Union customers and users.
4.1 Legal Basis for Processing
We process personal data under the following legal bases:
- Contract Performance: Processing necessary to provide our Services
- Legitimate Interests: Security, fraud prevention, and service improvement
- Consent: Marketing communications and optional analytics
- Legal Obligation: Compliance with applicable laws
4.2 Data Subject Rights
EU residents have the following rights under GDPR, which we fully support:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of personal data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Rights Related to Automated Decision-Making: Not subject to solely automated decisions
To exercise these rights, contact privacy@traceprotocol.pro.
4.3 International Transfers
For data transfers outside the EEA, we implement appropriate safeguards:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with all sub-processors
- Transfer Impact Assessments where required
4.4 Data Protection Officer
Our Data Protection Officer can be reached at dpo@traceprotocol.pro.
5. CCPA Compliance
We comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents.
5.1 Your California Privacy Rights
- Right to Know: What personal information we collect and how it's used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information
- Right to Non-Discrimination: Equal service regardless of privacy choices
- Right to Correct: Request correction of inaccurate information
- Right to Limit: Limit use of sensitive personal information
We Do Not Sell Personal Information: TRACE Protocol does not sell personal information to third parties. We do not share personal information for cross-context behavioral advertising.
5.2 Submitting Requests
California residents can submit requests:
- Email: privacy@traceprotocol.pro
- Online: Through your account privacy settings
We will verify your identity before processing requests and respond within 45 days.
6. Blockchain Security
Our blockchain attestation services are built with security-first architecture:
6.1 Smart Contract Security
- Audited Contracts: All smart contracts undergo third-party security audits
- Immutable Design: Contracts designed for permanent, tamper-proof records
- Multi-Signature: Critical operations require multiple approvals
- Upgrade Mechanisms: Secure upgrade paths with time-locks where applicable
6.2 Cryptographic Standards
| Function | Algorithm | Purpose |
|---|---|---|
| Document Hashing | SHA-256 | Creating unique document fingerprints |
| Merkle Trees | SHA-256 | Efficient batch attestation verification |
| Digital Signatures | ECDSA (secp256k1) | Transaction signing |
| Key Derivation | BIP-32/BIP-39 | Hierarchical deterministic keys |
6.3 Network Security
- Direct RPC connections to trusted blockchain nodes
- Fallback node infrastructure for high availability
- Transaction monitoring and anomaly detection
- Gas price optimization to prevent failed transactions
7. Infrastructure Security
7.1 Cloud Infrastructure
Our services run on enterprise-grade cloud infrastructure:
- Provider: Amazon Web Services (AWS)
- Availability: Multi-AZ deployment for high availability
- Redundancy: Cross-region replication for disaster recovery
- Certifications: SOC 1/2/3, ISO 27001, PCI DSS, HIPAA eligible
7.2 Network Security
- Web Application Firewall (WAF): Protection against OWASP Top 10 threats
- DDoS Protection: AWS Shield and CloudFlare protection
- Network Segmentation: Isolated VPCs with strict security groups
- Intrusion Detection: Real-time monitoring and alerting
7.3 Application Security
- Secure Development: OWASP SAMM aligned development practices
- Code Reviews: Mandatory peer review for all changes
- Dependency Scanning: Automated vulnerability scanning
- Penetration Testing: Annual third-party penetration tests
- Bug Bounty: Responsible disclosure program
8. Incident Response
We maintain a comprehensive incident response program to quickly address security events.
8.1 Incident Classification
| Severity | Description | Response Time |
|---|---|---|
| Critical (P1) | Active breach, data exposure, service down | Immediate (24/7) |
| High (P2) | Potential breach, vulnerability exploited | Within 1 hour |
| Medium (P3) | Security risk, degraded service | Within 4 hours |
| Low (P4) | Minor security concern | Within 24 hours |
8.2 Notification
In the event of a security incident affecting customer data:
- Affected customers notified within 72 hours
- Regulatory authorities notified as required
- Incident report provided with root cause analysis
- Remediation steps and timeline communicated
8.3 Security Contact
To report a security vulnerability or incident:
- Email: security@traceprotocol.pro
- PGP Key: Available on request for encrypted communication
9. Audits and Assessments
9.1 Regular Assessments
- SOC 2 Audit: Annual third-party audit
- Penetration Testing: Annual external penetration test
- Vulnerability Assessments: Quarterly automated scans
- Smart Contract Audits: Before major releases
- Internal Audits: Continuous compliance monitoring
9.2 Vendor Assessment
We conduct security assessments of all third-party vendors:
- Security questionnaire and documentation review
- SOC 2 or equivalent certification verification
- Contractual security requirements
- Annual vendor risk reassessment
9.3 Customer Audits
Enterprise customers may conduct security assessments subject to:
- Reasonable advance notice (30 days)
- Non-disclosure agreement
- Scope limited to customer-relevant systems
- One audit per 12-month period
10. Contact Security Team
For security and compliance inquiries:
Security Team
Report vulnerabilities, security concerns, or request security documentation.
Privacy Team
Data protection inquiries, privacy rights requests, and GDPR/CCPA questions.
Compliance Team
Certifications, audit reports, and enterprise compliance requirements.
TRACE Protocol
XDRIP Digital Management LLC
Website: traceprotocol.pro