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Cookie Policy

How we use cookies and similar technologies

Effective Date: January 1, 2025 Last Updated: January 1, 2025

Table of Contents

  1. What Are Cookies?
  2. How We Use Cookies
  3. Types of Cookies We Use
  4. Third-Party Cookies
  5. Managing Cookies
  6. Do Not Track
  7. Updates to This Policy
  8. Contact Us

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

1.1 How Cookies Work

When you visit our website, we may place cookies on your device. These cookies allow us to:

  • Remember your preferences and settings
  • Keep you signed in to your account
  • Understand how you use our Services
  • Improve our website based on your interactions
  • Provide relevant content and features

1.2 Similar Technologies

In addition to cookies, we may use similar technologies including:

  • Local Storage: Stores data in your browser with no expiration date
  • Session Storage: Stores data for the duration of your browser session
  • Pixels/Web Beacons: Small images that track page views and email opens
  • Fingerprinting: Collecting device characteristics for security purposes

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

2.1 Essential Operations

  • Authenticating users and maintaining session security
  • Implementing security measures and fraud prevention
  • Enabling core functionality of our Services
  • Remembering your privacy preferences

2.2 Performance and Analytics

  • Understanding how visitors interact with our website
  • Identifying popular pages and features
  • Detecting errors and improving performance
  • Measuring the effectiveness of our marketing

2.3 Functionality

  • Remembering your preferences (language, region, display settings)
  • Personalizing your experience
  • Storing your recent activity for convenience

2.4 Marketing

  • Delivering relevant advertisements
  • Measuring ad campaign effectiveness
  • Limiting ad frequency

3. Types of Cookies We Use

Below is a detailed breakdown of the cookies we use, organized by category:

Essential Cookies Required

These cookies are strictly necessary for the operation of our Services. They enable core functionality such as security, authentication, and accessibility. You cannot opt out of these cookies.

Cookie Name Purpose Duration
trace_session Maintains user session state Session
trace_csrf Security token for form submissions Session
trace_auth Authentication state 30 days
cookie_consent Stores your cookie preferences 1 year

Analytics Cookies Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Google Analytics - Distinguishes users 2 years
_gid Google Analytics - Distinguishes users 24 hours
_gat Google Analytics - Throttles request rate 1 minute
mp_* Mixpanel - Product analytics 1 year

Functional Cookies Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Cookie Name Purpose Duration
trace_theme Stores display theme preference 1 year
trace_locale Stores language preference 1 year
trace_recent Recent documents for quick access 30 days

Marketing Cookies Optional

These cookies are used to deliver relevant advertisements and measure campaign effectiveness.

Cookie Name Purpose Duration
_fbp Facebook Pixel - Ad targeting 3 months
_gcl_au Google Ads - Conversion tracking 3 months
li_fat_id LinkedIn - Ad analytics 30 days

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and they are governed by the respective third party's privacy policy.

4.1 Analytics Providers

  • Google Analytics: Web traffic analysis - Privacy Policy
  • Mixpanel: Product analytics - Privacy Policy

4.2 Advertising Partners

  • Google Ads: Advertising - Privacy Policy
  • LinkedIn: B2B advertising - Privacy Policy
  • Meta (Facebook): Social advertising - Privacy Policy

4.3 Service Providers

  • Stripe: Payment processing - Privacy Policy
  • Intercom: Customer support - Privacy Policy

5. Managing Cookies

You have control over how cookies are used on your device. Here are your options:

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by category

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. Common options include:

  • Block all cookies: Prevents all cookies from being stored (may affect functionality)
  • Block third-party cookies: Allows first-party cookies but blocks others
  • Delete cookies: Remove existing cookies from your browser
  • Private/Incognito mode: Cookies are deleted when you close the browser

Browser Cookie Settings:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

5.3 Opt-Out Tools

You can opt out of specific tracking services using these tools:

  • Google Analytics Opt-out Browser Add-on
  • Network Advertising Initiative Opt-out
  • Digital Advertising Alliance Opt-out
  • Your Online Choices (EU)

Note: Blocking or deleting cookies may affect the functionality of our Services. Some features may not work properly without certain cookies.

6. Do Not Track

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When DNT is enabled, the browser sends a signal to websites requesting that the user's browsing not be tracked.

Currently, there is no industry-standard interpretation of DNT signals. Our website does not currently respond to DNT signals. However, you can use the cookie management options described above to control tracking on our site.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Display a notice on our website
  • Reset cookie consent preferences if changes affect consent categories

We encourage you to periodically review this policy to stay informed about how we use cookies.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

TRACE Protocol
XDRIP Digital Management LLC
Email: privacy@traceprotocol.pro
Website: traceprotocol.pro

For data protection inquiries in the EU, you may contact our Data Protection Officer at dpo@traceprotocol.pro.

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